Frequently Asked Questions
How many connections can be used on one hotspot?
Connect only one device to a mobile hotspot connection, this will avoide poor internet connectivity.
What are the system requirements for the app?
This app works on an Android devices running Android OS version 7 (Nougat) or higher. To check the Android OS version of your phone, please follow the following instructions:
Go to your phone’s settings
Go to About Phone
Select Software Information
Your device’s Android OS version will be listed under “Android Version”
Go to your phone’s settings
Go to About Phone
Select Software Information
Your device’s Android OS version will be listed under “Android Version”
How to update the app to the latest version?
To check for any available updates for the app, tap on the Drawer icon on the top left corner on the dashboard screen. Once the drawer
opens, tap on the Check for update button. The app will check if there is an update available. If there is, the app will download the
updates. Once the updates are downloaded, you might be required to give the app permissions to install APKs. Please refer to ….
Support
If you have additional questions or need further assistance, please contact our support team at info@iprdgroup.com.
